Juul ignored early signs it was hooking teens


Executives at Juul Labs Inc ignored early signs that their products were hooking teenagers, according to a Reuters investigation published Tuesday.

Juul managers reportedly knew that young people were attracted to their products shortly after they went on sale in 2015 when teenagers called in asking where they could buy the device, a former company manager told Reuters. This sparked an internal dispute between executives who wanted to take action to reduce youth sales and others who said the company was not responsible for young people becoming addicted to the product, the manager said. 

According to Reuters, the manager said that executives recognized the economic benefits of having young people addicted to their product. 
“Clearly, people internally had an issue with it,” the manager said, referencing the teenager sales. “But a lot of people had no problem with 500 percent year-over-year growth.”

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